Energy Usage Data System

Building Owner User Guide

1. Introduction

The Energy Usage Data System (also known as EUDS) was developed to retrieve aggregate energy usage data for single-tenant or multi-tenant commercial, residential, and industrial buildings. The EUDS gives building managers the ability to enter a portfolio of buildings; verify the tenants that reside in the buildings; create one time and recurring energy usage data requests; view building energy usage data per month; and transmit energy usage data to ENERGY STAR Portfolio Manager to determine energy performance ratings.

This guide provides an overview of the features and steps for Building Owners using this application.

Below are high-level sequential steps a user must take to view and download usage data and connect to ENERGY STAR Portfolio Manager:

1. Submit an enrollment form (Section 2.1)
2. Create your building(s) (Section 2.3)
3. Create a usage request per service type (Section 3.4.1)
4. Provide tenant consent (if necessary) (Section: 3.5.1)
5. Verify tenants and meters (Section: 3.5.2)
6. View and download usage data (Section: 4)

ENERGY STAR Portfolio Manager:

Instructions for connecting your EUDS building to ENERGY STAR Portfolio Manager can be found in the ENERGY STAR Connection Guide.

2. Account Creation & Log In

This section covers initial access to the Energy Usage Data System and logging into the tool.

All existing BGE Benchmarking users should have received an email with instructions to set up their Energy Usage Data System account. If you did not receive an email, please reach out to support@exelonenergyusagedata.com for assistance.

2.1 New Accounts

Enrollment forms for each utility can be found linked below:

• Atlantic City Electric
• BGE
• Delmarva Power and Light - Delaware
• Delmarva Power and Light - Maryland
• Pepco - DC
• Pepco - Maryland

Please fill out the enrollment form and e-mail support@exelonenergyusagedata.com for access. A Program Administrator will review your enrollment form and create your account.

You will receive an email inviting you to create a password for your account once your enrollment form has been reviewed.

2.2 Logging into Energy Usage Data System

To log on:

1. Launch the portal from exelonenergyusagedata.com
2. Click the Login button.
3. Enter your e-mail address and password into the fields. Click the Login button.
4. The first time you login, you will be asked to accept Terms and Conditions, fill out profile information, and create your first building.
1. You may choose to fill out profile information later by clicking the Logout and complete later button. Your profile information can also be updated at any time. See section 4.1.
5. The EUDS Dashboard page appears, this is where your buildings will be displayed once you create them.

2.3 Create a Building

To create a building:

1. From the Dashboard, click the Create Building button, or from the Buildings page, click + Create Building.
2. Enter in the required fields.
   1. If your building does not have a name, we recommend using line 1 of its street address.
3. In the Address field, begin typing the service address. A drop down should appear with addresses that match the service address.
   1. You may see many different service addresses in the drop down. Carefully review the addresses in the drop down and choose the option that matches your service address. Be sure the City, State and Zip Code matches what is on the utility bill. Please note that there may be multiple matches with varying zip codes due to the +4 code. We recommend adding all variations of the address.
      1. If you are having issues finding the service address, make sure any street suffixes are abbreviated. For example; instead of Terrace try typing Ter or instead of Circle try typing Cir.
4. If there are any additional addresses associated with the building, click Add Address. Once all details of your building have been provided, click Continue.
5. The next screen will validate your building’s address(es) and an alternative address may be suggested. Please carefully review any suggested addresses for accuracy. If the address(es) listed is correct, click Accept & Save Building. Otherwise, click Modify Building Information.
6. You will be taken immediately to your new building’s Overview page.

2.3.1 Building Already Exists

If a building already exists within the Energy Usage Data System, you may see an error stating such. The Energy Usage Data System does not allow duplicate buildings. Please reach out to Support at support@exelonenergyusagedata.com for assistance. You may be required to provide a letter of authorization for the building to be transferred to your account.

2.4 Edit A Building

To edit a building:

1. From the building’s Overview tab, click the Edit Building button.
2. Make any desired changes, then click Continue.
   Please note: Adding additional addresses or making changes to existing addresses will require the application to validate all addresses. Please carefully review any suggested addresses for accuracy.

3. Energy Usage Data System Pages and Navigation

This section covers the EUDS pages and navigation through the various areas of the tool.

3.1 The Dashboard

The Dashboard is the screen that greets the user upon logging in. It provides quick access to the features and information within the system. The Dashboard page also gives an overview of the buildings in your account and any buildings awaiting tenant verification.

The Dashboard can be quickly accessed from any page within the application by clicking on the Dashboard link on the left-side navigation menu. A Building Owner can also access their buildings and usage requests by clicking on the Buildings link on the left-side navigation menu.

3.2 Buildings

A Building Owner can access their buildings and usage requests by clicking on the Buildings link on the left-side navigation menu. This will bring you to a list of the buildings associated with your account.

3.2.1 Building Overview

To access a building’s information:

1. From the Dashboard, find and click on the desired building.

OR

1. Click the Buildings link on the left-side navigation menu
2. Search for the desired building.

For multi-tenant or owner-occupied Building Owners, if you have previously verified the tenant(s) for your building and your usage request has been approved, you will see a screen showing monthly energy data and the building addresses listed for the building.

If tenants have not yet been verified or your usage request has not yet been submitted or approved, you will see a “No data found” alert in place of the usage graph. The steps to complete tenant verification can be found in Section 3.5.2 – Tenant Verification Process. The steps to submit a usage request can be found in Section 3.2.3.1 – Create a Usage Request.

Please Note: Preferences for viewing and downloading usage data is discussed in Section 3.3 – Viewing and Downloading Usage.

3.2.2 Users

To view the users associated with the building, click on the Users tab found on the building’s profile.

3.2.3 Usage Requests

A usage request is needed to define the date range of usage data the user would like to view and download.

Users may create usage requests for three historical calendar years. If you need usage data prior to what is available, please contact support.

To view the usage requests created for the building, click on the Usage Requests tab.

3.2.3.1 Create a Usage Request

1. Click the Usage Requests tab on the building page.
2. Click Create New Usage Request.
3. Select the service type for the request, then enter in a start month and year. To continue to receive the latest usage data each month, leave the end month field blank, then click Submit.

3.2.4 Tenants

Once a usage request has been created, Building Owners may be required to provide tenant consent (if applicable) and verify units/meters for the selected date range before usage data can be displayed.

To view the units/meters associated with the building, click on the Tenants tab on the building’s profile. By default, the most recent tenants are shown first, and all former tenants can be viewed by hovering over the More link. You may also click the arrow to view the dates each tenant resided in the unit. Due to tenant privacy rules, tenant names are not displayed.

If tenants have previously been verified, they will be listed under the Verified section of the page.

The Data Completeness column shows data completeness for each unit. Gaps in the data completeness bar may indicate no usage during the specified time period, missing data or billing issues when hovering over the bar. If there are tenants missing or data is expected, but not shown, please contact support@exelonenergyusagedata.com.

3.2.4.1 Tenant Consent

Tenant consent is required if the building’s total active tenants falls below five (5). In Atlantic City Electric’s service territory, tenant consent may be required if a single tenant consumes over 50% of the building’s total usage for any given month. Usage data for your building will be displayed as zero until consent is received if your building falls below the threshold.

To provide consent for your building, submit your tenant consent forms to support@exelonenergyusagedata.com. A Program Administrator will verify the tenant consent forms submitted and update each unit’s tenant consent status.

3.2.4.1.2 Tenant Verification Process

Units/meters will be available for verification as soon as a usage request has been created. If there are units/meters awaiting verification, they will be listed under the Pending section of the page. If units/meters have previously been verified, they will be listed under the Verified section of the page.

Each time a new tenant’s data is available for an already-verified unit, users are required to verify the new tenant unless Auto Verify New Tenants is turned on.

To download the tenants list, click the Download Tenant List button on the top right of the page. A comma separated values (.CSV) file of all tenants that are pending or verified will be downloaded. All units must be verified or rejected to view and download usage data.

Please carefully review the tenants list. If there are units or meters missing, please contact support at support@exelonenergyusagedata.com and be sure to provide the meter id for the missing unit before verifying or rejecting your units.

To verify tenants:

1. Click on the checkbox at the top of the tenant list or click on each individual checkbox.
2. Click the Verify button.
3. A pop-up will appear asking if you are sure you would like to verify the tenants. Click the Verify button.

To reject tenants:

1. Click on the checkbox at the top of the tenant list or click on each individual checkbox.
2. Click the Reject button.
3. A pop-up will appear asking if you are sure you would like to reject the tenants. Click the Reject button.

3.2.5 ENERGY STAR® Portfolio Manager®

The ENERGY STAR tab allows Building Owners to manage their connection with their ENERGY STAR Portfolio Manager account.

For information on connecting your building to your ENERGY STAR account, please reference the ENERGY STAR Portfolio Manager Connection Guide.

3.3 Viewing and Downloading Usage Data

Once a usage request has been created and tenants have been verified, the EUDS will aggregate usage data for all verified tenants associated with all addresses that have been added to the building profile.

For buildings with open-ended usage requests, new usage data will be made available on the first of the new month. To ensure that the most accurate data is displayed, usage data for a given month will not be displayed until two full months after the billing period.

3.3.1 Viewing Usage Data

To view a building’s usage data:

1. Navigate to the Overview page for the building whose data you would like to view.
1. You will see a graphical representation of the usage data with the option to view electric data in year-over-year fashion or over the full range of data available.
1. Under both the ‘Year-Over-Year’ and ‘Full Range’ options, you can click the date range found on the upper-right of the graphic and change the data’s range.

Please Note: On any variation of the usage graph, you may rollover each month to view a pop-up displaying the usage amount.

3.3.2 Downloading Usage Data

To download a building’s usage data:

1. From the Buildings page on the left-side navigation menu, click on the desired building. Navigate to the Overview page for the building whose data you would like to view.
2. Press the Download Usage Data button found on the lower-left hand side of the usage graph.
3. You will then be taken to the Download Usage Data pop-up, where you can choose the usage type, building (by default this will be for the building whose page you are on, but you may change the building from here), start and end dates, and export type that you would like (CSV, Green Button Data, ENERGY STAR-compatible format (.xlsx)). For information on how to use the ENERGY STAR format, please visit https://energystar-mesa.force.com/PortfolioManager/s/article/How-do-I-Copy-and-Paste-Data-into-my-Meter-1600088526075.

3.3.3 Net vs. Gross Usage

For buildings that produce excess generation, either by onsite solar panels or onsite wind, you may see higher usage data for 2024 compared to previous years. Before 2024, usage data showed net usage (grid energy consumed minus energy generated and sent back to the grid). Starting in 2024, the data will reflect gross consumption (total energy consumed from the grid) instead. The EUDS does not include data on excess energy generation (such as the energy produced by onsite solar).

3.4 Footer

At any point within use of the tool, the footer will provide you access to the application’s legal information, ENERGY STAR Portfolio Manager, and support for EUDS, including user guides and a link to contact support.

4. User Information

4.1 Edit User Profile

As a Building Owner, you have access to edit some information on your user profile.

1. To navigate to your user profile, click on your initials, found on the top-right of the tool.
2. To view your user profile, click Profile.
3. You will be brought to the My Profile page, where you can update your name or phone number. To change your e-mail address, please contact the Energy Usage Data System Team.
4. Once necessary updates are made, click the Save button to save changes.

4.2 Reset Password

As a Building Owner, you can reset your password when needed:

1. Navigate to exelonenergyusagedata.com. Click Login.
2. Click the Forgot Password link.
3. On the resulting page, please enter the e-mail address associated with your EUDS account and click the Continue button. You will receive an email with instructions on how to reset your password. If you do not receive an e-mail with instructions on how to reset your password within 30 minutes, please contact the Energy Usage Data System Team at support@exelonenergyusagedata.com.

4.3 Notifications

For buildings that are connected to ENERGY STAR Portfolio Manager, you will receive email updates when data that was previously synced to ENERGY STAR Portfolio Manager has changed.

The following list are examples of how your data could change:

• Changes to a building's address(es)
• Changes to verified units/meters
• Updated/revised bills are issued

To view a log of your building's notifications, navigate to the Notifications tab of your building. A detailed list containing the billed month and year, along with the previous and updated usage values is provided.

4.4 Logout

To log out of EUDS:

1. Click on your initials, found on the top-right of the tool.
2. To end your session in the tool, click the Logout button.